FAQ’s

NO. Dirt is abrasive-like sandpaper. Every time you step on your carpet, you grind dirt into the carpet fibers. This cuts your carpet, just as if you had used a knife. This cutting causes your carpet to wear out faster. A DIRTY CARPET WILL NOT LAST AS LONG AS A CLEAN CARPET! And while vacuuming helps, it’s simply not enough.

NO. As you probably know, outdoor air contains pollens, fungus, bacteria, pollution, cigarette smoke, car exhaust and hundreds of other chemicals. When you come into your home you carry these pollutants on your hair, skin, clothing and shoes. Not surprisingly, all those chemicals and toxins end up in your carpet. If you have allergies, asthma, emphysema or other breathing problems one major source of your problem could be your carpet.

NO. THE DRY CLEANING METHODS WHICH ARE DRY FOAM, DRY CHEMICALS, AND DRY COMPOUND DO NOT RINSE YOUR CARPET IN ANY WAY. Instead, they leave a dirty residue. THE MOST EFFECTIVE CLEANING METHOD IS HOT WATER EXTRACTION.

NOT TRUE. Many companies own hot water extractors but very few companies teach their employees how to use them properly. This is why it’s important that you choose your carpet cleaner carefully. The best cleaning companies are those that have been certified by the Institute of Inspection, Cleaning and Restoration Certification, known as the IICRC. Before you choose a carpet cleaner, ask to see written proof of the company’s IICRC Certification. IF THEY ARE NOT IICRC CERTIFIED DO NOT USE THEM!

Probably not. I’ve seen so many problems arise from lowest bid companies that I suggest you NEVER hire the company that quotes the cheapest price. The two most common problems are:

(1) The price may not be for the services you want performed. The company may be equipped to remove only the dirt from your carpet. But you may want bacteria, fungus, pollens, dust mites and tobacco residues removed as well.

(2) The price you see advertised may not be the price you pay. Many home owners have learned that the low price they saw advertised lasted only until the carpet cleaner got to their home. Some carpet cleaners even break the law by using illegal bait and switch tactics.